Privacy Policy

Last updated: 8 September 2026

This store (operated by Shazza Stitch, a business operated from Rua das Relvas, 3200-392 Coimbra, Portugal) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect

When you place an order or contact us, we collect information such as your name, email address, delivery and billing address, phone number, order details and communications with us. Payment card details are handled by our payment providers and are not stored by us.

We also collect limited technical information (for example, device and browsing data) through our website and cookies to operate the store and improve it.

How we use it

We use your information to process and deliver orders, provide customer support, handle returns, prevent fraud, meet legal and tax obligations, and — where you have opted in — send you marketing emails. You can unsubscribe from marketing at any time.

Who we share it with

We share information only as needed with service providers who help us run the store — our e-commerce platform (Shopify), payment providers, and shipping carriers — and where required by law. Some of these providers may store or process data outside Australia.

Data retention

We keep order and transaction records for as long as required for accounting and tax purposes, and other information only as long as needed for the purposes above.

Your rights

You may request access to the personal information we hold about you, ask us to correct it, or make a privacy complaint, by emailing shazzastitch@gmail.com. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Cookies

Our website uses cookies for essential store functions, analytics and (if enabled) advertising. You can control cookies through your browser settings; disabling some cookies may affect how the store works.